Privacy Policy

Privacy Policy for FiberDial

Last updated effective June 2022

At FiberDial, accessible from fiberdial.com, fdial.tel, the fiberdial mobile & desktop apps, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FiberDial and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@fiberdial.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website, users of our apps with regards to the information that they shared and/or collect in FiberDial. This policy is not applicable to any information collected offline or via other channels.

Consent

By using our website & apps, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Among the types of Personal Data that we collect, by itself or through third parties, there are: Usage Data; Contacts permission; Camera permission; Precise location permission (non-continuous); Microphone permission; Phone permission; Storage permission; geographic position; Data communicated while using the service; app information; device logs; device information.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using our website and apps. Unless specified otherwise, all Data requested is mandatory and failure to provide this Data may make it impossible for us to provide our services. Users who are uncertain about which Personal Data is mandatory are welcome to contact us at any time. Depending on the User's specific device, we may request certain permissions that allow it to access the User's device Data as described below.

  • Camera permission, Used for accessing the camera or capturing images and video from the device.
  • Contacts permission, Used for accessing contacts and profiles on the User's device, including the changing of entries.
  • Microphone permission, Used for accessing and recording microphone audio from the User's device.
  • Phone permission, Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.
  • Precise location permission (non-continuous), Used for accessing the User's precise device location to allow users to share their location with other users. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for us to derive the exact position of the User on a continuous basis.
  • Storage permission, Used for accessing shared external storage, including the reading and adding of any items.

How we use your information

We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website, products & services
  • Comply with its legal obligations
  • Respond to enforcement requests
  • Protect its rights and interests including those of its Users or third parties
  • Improve, personalize, and expand our website, products & services
  • Understand and analyze how you use our website, products & services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, products, services and for marketing and promotional purposes
  • Send you emails
  • Detect, find and prevent any malicious or fraudulent activity

As well as the following: Device permissions for Personal Data access, Hosting and backend infrastructure, Infrastructure monitoring, Location-based interactions, Registration and authentication and Managing contacts and sending messages.

Log Files

FiberDial follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, FiberDial uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Retention time

We process Personal Data and store it for as long as required to fulfil for which the information was originally collected. Personal Data that was collected for purposes related to the performance of a contract between us and the User shall be retained until such contract has been fully performed. We may retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data will be deleted or anonymized.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of FiberDial. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on FiberDial, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that FiberDial has no access to or control over these cookies that are used by third-party advertisers.

Sharing and disclosure of personal information to third parties

Any personal information that we collect (as identified in the "Personal Data We Collect" section) may be shared with business partners, contractors, vendors, and authorized third-party agents either with Your consent or for business or legal purposes and in accordance with applicable law to conduct analytics in order to improve the user experience of our Apps and Services, to provide support and technical services and to operate, deliver, improve and customise our Apps, and Services.

Third Party Privacy Policies

FiberDial's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

    Children's Information

    Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. FiberDial does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.