FiberDial Blog

The Greatest Call

I got a phone call recently and it blew me away. Not just because it was a potentially large client asking for my services. It was also about the context of the call that continues to make a lasting impression on me, even as I write this. Six months ago, I got a WhatsApp from a family member suggesting I…

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The Sale That Seemed Like It Wasn’t

My calendar got pinged 100 days ago with a new meeting. I didn’t schedule it and I didn’t recognize the name of my next day's virtual coffee date. Someone made it for themselves. I was curious. I have Calendly. This is an online calendar that allows anyone to book a Zoom session together within my work calendars’ availability. I keep this…

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I Referred My Competition and Won

I have an unexpected meeting scheduled for this week. It’s with a company that has no idea who I am but is nevertheless clawing for my time. I used to think that sales opportunities only come once we build up a trust factor with the businesses, we’re after. I’m wrong.  I’m very wrong. Even if we do finally build up…

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Make Them Come Knocking

A company recently made a presentation at our NY office. They were brought in by leadership to help hundreds of our employees excel in something specific. It was well received. A telltale sign is usually the swarm of folks who approach the presenter with additional questions and desired clarifications.  Two months later, I got contacted by this company. They wanted…

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Stop The Excuses

Sales is nothing more than problem-solving. Some say you ought to create the problem. Either way, I got contacted with a BIG problem recently. A small business had been tearing out its hair in frustration with no solution in sight. I somehow found myself in the middle of their mess. I’m happy I did. This particular company ran its business through…

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A Diamond in the Rough

I know nothing about concrete drilling except that the drills used are diamond-encrusted. Diamonds are the hardest material in the world. This is measured by determining scratch resistance. Diamonds are usually comprised of 99.7% carbon. There are actually two harder substances found. One of them was created by man, and one was found in space. A laboratory synthetic nanomaterial called…

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That Awkward Elevator Ride Has Competition

There’s very little that compares to the awkwardness of the elevator. The fear of sharing it with a complete stranger can be the deciding factor to take the stairs twenty floors up instead. After all, we’re cramped in a tiny box being dangled by cables while being forced to say hi or raise an eyebrow to someone we have no…

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Your Obvious Language Barrier

I had half of a conversation in English the other day before I realized that I was apparently speaking a foreign language. How should I have known? After all, I had been getting a head nod and a smile back. But that’s about as far as our conversation went. It wasn’t so much a conversation as a monologue. Google Translate…

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