Automation can significantly enhance efficiency by reducing manual input in business operations, but it's important to balance automation with human oversight to ensure the personalized touch of your business doesn't get lost. When I think of automation and integration within a business, my focus is on transitioning manual tasks and effort to more integral components of the company's operations. In…
“Hello. Gotta talk to you. I wanna switch to Cardknox. But I wanna do it ASAP. Do you have ACH as well?” A text message I received this past week. I hopped on with them almost immediately to answer their questions and help them through my simple application process. By the time this article is published, they will have already…
In the digital age, "automation" and "integration" are frequently mentioned and often confused. However, these two concepts serve distinct purposes in enhancing business operations. Understanding their unique roles and how they interplay is crucial for leveraging their full potential. Automation vs Integration: Understanding the Difference Integration involves linking different systems or datasets to operate in unison. For example, where a…
I was desperate to make a sale. It was my third month in sales, and I had already been doubting my abilities when an unsuspecting coffee manufacturer came into my peripheral vision. At that time, my monthly commission was a mere one hundred and fifty dollars per month. My wife can attest. I wasn’t salaried or even hourly. This business…
I got a phone call recently and it blew me away. Not just because it was a potentially large client asking for my services. It was also about the context of the call that continues to make a lasting impression on me, even as I write this. Six months ago, I got a WhatsApp from a family member suggesting I…
My calendar got pinged 100 days ago with a new meeting. I didn’t schedule it and I didn’t recognize the name of my next day's virtual coffee date. Someone made it for themselves. I was curious. I have Calendly. This is an online calendar that allows anyone to book a Zoom session together within my work calendars’ availability. I keep this…
Introduction As we embark on 2024, we find ourselves at the threshold of the AI era, a time when machine learning and advanced algorithms are shaping our world in ways we're only beginning to understand. Last year was a testament to this rapid evolution, witnessing both excitement and apprehension about AI's role in our future. The Fear of AI Overpowering…
I have an unexpected meeting scheduled for this week. It’s with a company that has no idea who I am but is nevertheless clawing for my time. I used to think that sales opportunities only come once we build up a trust factor with the businesses, we’re after. I’m wrong. I’m very wrong. Even if we do finally build up…
A company recently made a presentation at our NY office. They were brought in by leadership to help hundreds of our employees excel in something specific. It was well received. A telltale sign is usually the swarm of folks who approach the presenter with additional questions and desired clarifications. Two months later, I got contacted by this company. They wanted…
Sales is nothing more than problem-solving. Some say you ought to create the problem. Either way, I got contacted with a BIG problem recently. A small business had been tearing out its hair in frustration with no solution in sight. I somehow found myself in the middle of their mess. I’m happy I did. This particular company ran its business through…
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