FiberDial Blog

Automation and Integration

In the digital age, "automation" and "integration" are frequently mentioned and often confused. However, these two concepts serve distinct purposes in enhancing business operations. Understanding their unique roles and how they interplay is crucial for leveraging their full potential. Automation vs Integration: Understanding the Difference Integration involves linking different systems or datasets to operate in unison. For example, where a…

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The Greatest Call

I got a phone call recently and it blew me away. Not just because it was a potentially large client asking for my services. It was also about the context of the call that continues to make a lasting impression on me, even as I write this. Six months ago, I got a WhatsApp from a family member suggesting I…

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The Sale That Seemed Like It Wasn’t

My calendar got pinged 100 days ago with a new meeting. I didn’t schedule it and I didn’t recognize the name of my next day's virtual coffee date. Someone made it for themselves. I was curious. I have Calendly. This is an online calendar that allows anyone to book a Zoom session together within my work calendars’ availability. I keep this…

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The AI Era

Introduction As we embark on 2024, we find ourselves at the threshold of the AI era, a time when machine learning and advanced algorithms are shaping our world in ways we're only beginning to understand. Last year was a testament to this rapid evolution, witnessing both excitement and apprehension about AI's role in our future. The Fear of AI Overpowering…

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I Referred My Competition and Won

I have an unexpected meeting scheduled for this week. It’s with a company that has no idea who I am but is nevertheless clawing for my time. I used to think that sales opportunities only come once we build up a trust factor with the businesses, we’re after. I’m wrong.  I’m very wrong. Even if we do finally build up…

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Make Them Come Knocking

A company recently made a presentation at our NY office. They were brought in by leadership to help hundreds of our employees excel in something specific. It was well received. A telltale sign is usually the swarm of folks who approach the presenter with additional questions and desired clarifications.  Two months later, I got contacted by this company. They wanted…

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Stop The Excuses

Sales is nothing more than problem-solving. Some say you ought to create the problem. Either way, I got contacted with a BIG problem recently. A small business had been tearing out its hair in frustration with no solution in sight. I somehow found myself in the middle of their mess. I’m happy I did. This particular company ran its business through…

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A Diamond in the Rough

I know nothing about concrete drilling except that the drills used are diamond-encrusted. Diamonds are the hardest material in the world. This is measured by determining scratch resistance. Diamonds are usually comprised of 99.7% carbon. There are actually two harder substances found. One of them was created by man, and one was found in space. A laboratory synthetic nanomaterial called…

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That Awkward Elevator Ride Has Competition

There’s very little that compares to the awkwardness of the elevator. The fear of sharing it with a complete stranger can be the deciding factor to take the stairs twenty floors up instead. After all, we’re cramped in a tiny box being dangled by cables while being forced to say hi or raise an eyebrow to someone we have no…

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Your Obvious Language Barrier

I had half of a conversation in English the other day before I realized that I was apparently speaking a foreign language. How should I have known? After all, I had been getting a head nod and a smile back. But that’s about as far as our conversation went. It wasn’t so much a conversation as a monologue. Google Translate…

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